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Like the prior extension, Advanced Shipment Tracking adds a new information panel to your edit order pages. There is a customizer with live preview functionality enabling you to quickly test your designs before passing them on to your customers.
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With the plugin, you have full control to customize the display of tracking information in your transactional emails. It supports over 250 shipping carriers around the globe to automatically create tracking links to send to customers. Here is an example of the code: if ( function_exists( 'wc_st_add_tracking_number' ) ) Advanced Shipment Tracking for WooCommerceĪdvanced Shipment Tracking for WooComerce is another WordPress plugin for managing your shipping and tracking information. With the wc_st_add_tracking_number helper function, you can add tracking info directly to an order. The Shipping Tracking extension stores tracking information in the order meta using the _wc_shipment_tracking_items meta key. Select Other as the carrier and enter the carrier’s name. If you are using a provider that is not supported by the plugin, you will need to add the custom tracking URL along with the tracking number.
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It will then automatically add the tracking URL. If the package is being shipped by one of the supported carriers, the plugin will automatically detect the carrier based on the first few characters of the tracking number. Paste the tracking number into the corresponding field. This will open a new window where you can enter the information. To add the tracking details, scroll to the Shipment Tracking section and select Add shipment tracking. With the Shipment Tracking extension active on your site, you will see a new panel for shipping information on your edit order screens.
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Stores built using other hosting providers need to purchase and download the extension from the WooCommerce website. The Shipment Tracking extension is included in the GoDaddy Managed WordPress Ecommerce Hosting plan. In addition to supporting custom tracking links, the plugin supports automated links for the following major carriers: These details then appear in transactional emails as well as the View Order page in the customer’s account. With it, you can quickly add tracking details directly to each WooCommerce order. The WooCommerce Shipment Tracking extension makes it easy for your customers to track the delivery status of their orders. Simple order tracking with WooCommerce Shipment Tracking This trust is reflected in customer reviews, making it easier for your business to win new prospects when they are introduced to your business for the first time. You want to be as transparent as possible as it leads to increased trust in your business.
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Order tracking adds transparency to the fulfillment process.
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By doing so, you free up your staff to deal with more important issues. You can save your business from having to answer unnecessary questions or complaints by setting up a system to include tracking with every order. When you neglect to provide tracking information, it often leads to an influx of questions and concerns from your buyers. Whether you handle customer support yourself or use a dedicated team, handling inquiries takes considerable time and effort. By providing customers the ability to track their orders, you greatly improve the buying experience, which will ultimately lead to improved loyalty and retention. It gives buyers peace of mind after placing their order, as they know where their goods are at each step of the fulfillment process. Shipment tracking is a critical part of the customer experience. Here are some of the benefits to gain by implementing accurate order tracking for your store: This could be a confirmation email, order status page, or another form of communication. Understandably, it has become best practice to include a tracking number with every purchase.Ĭustomers want a quick and convenient way to check up on their purchases. These unique sets of numbers are created by shipping carriers and assigned to each delivery. Tracking numbers are the means by which buyers can stay on top of the delivery status of their orders. Why is it important to implement tracking details into your ecommerce store?
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In this post, we will look at how to set up shipment tracking in WooCommerce to give your customers a great delivery experience. Plus, they take up your time and ultimately lead to less trust in your brand. These complaints are unnecessary and not helpful for your business. Without it, the uncertainty can lead to anxiety and eventually inquiries to your support team. This is why order tracking in WooCommerce has become critical to ecommerce businesses using the platform. You must not only ensure that buyers get their orders, but that they are kept in the loop while waiting for their delivery. A seamless delivery process leads to satisfied customers.